FAQs

Commercial

Do you have a portrait studio?

Yes, we have a portrait studio located in Oban Photographic, 122-124 George St, Oban PA34 5NT. All studio sittings by appointment.

How long does it take from photo-shoot to final production?

We normally aim for a 2-3 day turnaround dependent on the size of project.

How do I contact you about an assignment?

Please contact me via phone on 01631 720 434 or e-mail: info@scotphoto.com

Do you photograph private properties?

Yes, either directly for a client or via an estate or land agency.

Can I purchase a framed image from you?

We supply prints but we find that clients prefer to choose their own frames later.

Can you photograph my business for me?

Yes, we can photograph all sizes of businesses. Please see our portfolio for samples of work.

Who owns the copyright to the image I purchased?

Copyright is always retained by the photographer as is normal practice unless other arrangements have been made.

Subscriptions

How do I purchase a subscription?

Please visit our pricing page here and select one of our subscription plans. Follow the checkout process and create your subscription account.

How am I billed each month?

You are billed via the payment method entered when you purchase the subscription plan. Your are billed every 30 days from your initial subscription purchase.

You can view your payment methods here

You can also view your billing cycle in the subscription section of your account here

How do I find my username & password?

Your username is the email address provided to us when you made your subscription purchase and you will also be prompted to create a password upon your account creation.

How do I reset my password?

If you cannot remember your password you can reset it here

Where can I view my past downloads?

To view your past downloads please visit the membership subscriptions section of your account here

How do I know how many downloads I have left for the month?

You can view how much of your monthly download allowance you have remaining in the membership subscriptions section of your account

Stock Images

How do I download an image?

Visit our images section, browse our image library. Once you have found your image, select the resolution you require, add to cart and follow the checkout process.

What is the cost?

We offer three types of resolutions each with a different costs.

Low resolution (1000px width): £25
Medium resolution (2000px width): £75
High resolution (Max width): £125

What file formats do you offer?

All of our images come in either jpg or png format.

What file sizes do you offer?

We offer three sizes, low resolution (1000px max width), medium resolution (2000px max width) and high resolution (images maximum width).

What digital licences do you offer?

Please view our licences here

Print Orders

How do I place an order?

To place an order, please visit the framed prints section of our website and choose your print, frame and mount colour.

You can find these here

What is the delivery cost?

The delivery cost is free.

How long does delivery take?

When you checkout you will be given an estimated delivery date which is normally 4 working days for UK customers. We always try our best to meet delivery dates however they are only estimates. We will contact you if there is any delay. For the Highlands and Islands please allow an additional 48 hours and for Europe and Rest of the World please allow additional 4 working days.